If, for any reason, the participant does take the trip due to any reason of their own choice, they will not be eligible for a refund.
If the participant participates in any activity during the trip for any reason of their own choice, they will not be eligible for a refund.
Suppose operational restraints due to weather conditions or any other reason cause the trip to be altered or canceled in real-time. In that case, the additional cost due to such (out-of-control) changes will not be adjusted in package costs.
We offer an eco-friendly experience to our customers, ensuring that we do not harm the natural balance of the trek. Littering or wasting water will not be treated kindly. Also, avoid using plastic bags wherever possible.
Carrying dry or packed snacks on the trip is advisable rather than spending money on shops, as they can be expensive. It will help keep the trip's expenses minimal.
Respect local customs and adhere to the laws, like dressing appropriately when visiting temples or smoking only in designated areas.
Any damage done to the hotel’s property or otherwise will not be covered under the pack and will be charged at actuals.
Always carry a valid ID with you.
While the trek leader and our team will ensure we stay within the time limits communicated, delays may occur due to real-time weather conditions. Therefore, it's better to prepare for an extra day in advance.
Due to a lack of phone towers, there might be connectivity issues on the trek. It is better to communicate with family and loved ones before the trek, informing them of the itinerary.
It is advised to carry extra clothes on the trek as the route includes a stop at Parvati Kund, where, if you take a plunge in the Kund, you will need a fresh, dry change of clothes.
The temperature at higher altitudes is much different and can be difficult to deal with, so it is better to prepare for it in advance.
Though basic medication and emergency kits will be available on the trek, carrying your kit is also advisable.
If you have any specific medication, always carry it and communicate with your trek leaders and co-participants on how to act in an emergency.
The trek will be performed according to state government guidelines. Participants are advised to follow these guidelines, as a violation will result in strict action, including discontinuing participation.
Using earphones during the trek is not advisable, as they might hinder your hearing ability. Participants must carry battery backups if they want other electronics, as electricity will be available only at a few locations, including the campsites.
The activity intends to connect with nature and is free of modern luxuries. Participants are advised to come prepared for a more natural experience.
If participants feel uncomfortable during the activity, they may return to the base camp. However, the participant will bear all the expenses of returning to the camp. Also, there will be refund issues for the remainder of the activity that the participant does not partake in.
The guide holds the right to send a participant back to the camp if
- The participant is not fit to continue further due to health issues.
- Their turnaround time is not ideal.
- They were found smoking, drinking, or breaking any other rule of the trek.
